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I ordered two Pearl Harbor Day flags, one for my cousin in VA Beach and one for my brother in FL. Both retired from the military. I made sure to input and give the correct addresses to Diamond (who was working the table outside of the shop at the memorial). She was having trouble putting in the information, so I helped. Looked and verified both shipping addresses. I also made sure to ask if the flags came in the glass case that it was displayed in. She said yes. I asked twice to make sure and she repeated her answer of yes. My cousin in VA Beach received his without the case. My brother in FL's was sent to me here on island for some reason. Also, without a case. It was supposed to be his birthday and Christmas present. Obviously, that did not happen and now I find myself having to pay more money to resend what I already paid to be sent to Florida. Needless to say, not necessarily happy about the money spent on this purchase with these issues.
Originally bought this flag to fly outside. Once it arrived, my wife was so impressed with the flag and certificate that she wants to display them inside. Very pleased!
